For children and families
Turn something that happened today into a believable Christmas moment your child can hear, replay and remember.
Tell Santa →Santa’s replies are created for family listening. A grown-up chooses the mood and tells Santa what happened, so the message can celebrate kindness, recognise bravery, share a gentle reminder or laugh about a harmless cheeky moment.
You can add your child’s first name and the details Santa should mention. Other information is optional, and you never need to upload their photograph. Share only what is needed to make the reply feel special.
The finished message is delivered privately. Listen together on your phone, save the reply for your family or choose whether to share it with someone you trust. Children’s details should never be posted publicly.
The experience stays inside the North Pole story from the moment a report is written until Santa replies. The elves seal each message, carry it into the Report Room and make sure Santa knows exactly what he needs to respond to.
Questions from home
It is designed for families with children who enjoy the magic of Santa. A grown-up creates and purchases each report.
No. The reply should feel warm and constructive. Choose the mood that suits the moment and avoid using Santa to frighten or shame a child.
Most replies arrive within 2–5 minutes. At especially busy North Pole times, it may take up to 15 minutes.
Tell Santa what happened today and the elves will deliver your message straight to his desk.
Open Santa’s postbox →